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Survey of 412 clinicians and practice leaders: 78% of prior authorizations still go by fax, phone or portal, and 41% don’t know if their EHR is ready
HAWTHORNE, NY, UNITED STATES, October 2, 2026 /EINPresswire.com/ — National survey of 412 ambulatory clinicians and practice leaders finds fewer than half know the federal payer API deadline is three months away, while most prior authorizations still move by fax, phone and portal
OmniMD, a cloud-based EHR, practice management and revenue cycle company, today released findings from its 2026 Interoperability Readiness Survey. The survey measures how prepared U.S. outpatient practices are for the federal interoperability and electronic prior authorization requirements arriving in 2027.
๐๐ก๐๐ญ ๐๐ก๐๐ง๐ ๐๐ฌ ๐ข๐ง ๐๐๐๐
โข ๐๐๐ฒ๐๐ซ ๐๐๐๐ฌ ๐ ๐จ ๐ฅ๐ข๐ฏ๐ ๐๐๐ง๐ฎ๐๐ซ๐ฒ ๐: Starting January 1, 2027, Medicare Advantage, Medicaid and CHIP payers, plus Qualified Health Plan issuers on the Federally-Facilitated Exchanges, must have FHIR APIs in production, with the Prior Authorization API at the center.
โข ๐๐ก๐ ๐ซ๐ฎ๐ฅ๐ ๐๐๐ก๐ข๐ง๐ ๐ข๐ญ: CMS-0057-F, the Interoperability and Prior Authorization Final Rule, was finalized in January 2024 and phases in through January 2027.
โข ๐ ๐๐ฌ๐ญ๐๐ซ ๐๐๐๐ข๐ฌ๐ข๐จ๐ง๐ฌ ๐๐ซ๐ ๐๐ฅ๐ซ๐๐๐๐ฒ ๐ซ๐๐ช๐ฎ๐ข๐ซ๐๐: Since January 1, 2026, Medicare Advantage, Medicaid and CHIP payers must decide expedited requests within 72 hours and standard requests within 7 calendar days. Every impacted payer must give a specific reason for any denial, regardless of how the request was sent.
โข ๐๐๐ฒ๐๐ซ ๐๐๐ญ๐ ๐๐ญ ๐ญ๐ก๐ ๐ฉ๐จ๐ข๐ง๐ญ ๐จ๐ ๐๐๐ซ๐: The Provider Access API lets in-network providers pull a patient’s claims, encounter and prior authorization data directly from the payer, unless the patient has opted out.
โข ๐๐๐ฐ ๐๐๐ ๐๐๐ซ๐ญ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐ซ๐ข๐ญ๐๐ซ๐ข๐: ASTP/ONC’s HTI-4 rule adds three certification criteria for electronic prior authorization, covering Coverage Requirements Discovery, Documentation Templates and Rules, and Prior Authorization Support.
โข ๐ ๐ซ๐๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ ๐ฆ๐๐๐ฌ๐ฎ๐ซ๐ ๐ข๐ง ๐๐ฅ๐ฎ๐ฑ: The CY 2027 Physician Fee Schedule proposed rule would make the Electronic Prior Authorization measure optional for CY 2027, require it starting in CY 2028, and add a new measure for prescription drugs. The proposal is still awaiting finalization.
๐๐๐ฒ ๐ ๐ข๐ง๐๐ข๐ง๐ ๐ฌ
โข ๐๐๐๐๐ฅ๐ข๐ง๐ ๐๐ฐ๐๐ซ๐๐ง๐๐ฌ๐ฌ ๐ฅ๐๐ ๐ฌ ๐๐ฆ๐จ๐ง๐ ๐๐ฅ๐ข๐ง๐ข๐๐ข๐๐ง๐ฌ
โ 46 percent of respondents knew payers must have Prior Authorization APIs live by January 1, 2027.
โ Awareness was 68 percent among practice administrators and 40 percent among physicians and advanced practice providers.
โข ๐๐๐ง๐ฎ๐๐ฅ ๐ฉ๐ซ๐ข๐จ๐ซ ๐๐ฎ๐ญ๐ก๐จ๐ซ๐ข๐ณ๐๐ญ๐ข๐จ๐ง ๐ซ๐๐ฆ๐๐ข๐ง๐ฌ ๐ญ๐ก๐ ๐๐๐๐๐ฎ๐ฅ๐ญ
โ 78 percent of prior authorization requests are still submitted by fax, phone or payer portal.
โ Practices handle a median of 24 requests per clinician each week, and staff spend a median of 11 hours a week completing and following up on them.
โข ๐๐๐ง๐๐จ๐ซ ๐ซ๐๐๐๐ข๐ง๐๐ฌ๐ฌ ๐ข๐ฌ ๐ฎ๐ง๐๐ฅ๐๐๐ซ
โ 38 percent said their EHR vendor has given them a timeline for HTI-4 electronic prior authorization functionality.
โ 41 percent did not know whether their current system would support the new API workflow.
โข ๐๐๐ ๐ฎ๐ฅ๐๐ญ๐จ๐ซ๐ฒ ๐ฎ๐ง๐๐๐ซ๐ญ๐๐ข๐ง๐ญ๐ฒ ๐ข๐ฌ ๐ฌ๐ก๐๐ฉ๐ข๐ง๐ ๐ฉ๐ฅ๐๐ง๐ฌ
โ 29 percent had heard of the proposal to make the measure optional in 2027.
โ Within that group, 44 percent plan to start electronic submission in 2027 anyway, 39 percent will wait until it is required, and 17 percent are undecided.
โข ๐๐ฅ๐ข๐ง๐ข๐๐ข๐๐ง๐ฌ ๐ฌ๐๐ ๐ฏ๐๐ฅ๐ฎ๐ ๐ข๐ง ๐ฉ๐๐ฒ๐๐ซ ๐๐๐ญ๐
โ 63 percent said Provider Access API data would be useful at the point of care, especially for patients new to the practice.
โ Their top concerns were inconsistent API readiness across payers (57 percent), staff training time (49 percent), and added EHR cost or workflow disruption (36 percent).
๐ ๐ข๐ฏ๐ ๐๐ญ๐๐ฉ๐ฌ ๐๐ซ๐๐๐ญ๐ข๐๐๐ฌ ๐๐๐ง ๐๐๐ค๐ ๐๐จ๐ฐ
โข ๐๐๐ฉ ๐ฉ๐๐ฒ๐๐ซ๐ฌ ๐ญ๐จ ๐ญ๐ก๐ ๐๐๐๐๐ฅ๐ข๐ง๐: Rank payers by prior authorization volume and identify which ones are Medicare Advantage, Medicaid managed care, CHIP or Exchange plans covered by the January 2027 requirement.
โข ๐๐ฌ๐ค ๐ญ๐ก๐ ๐๐๐ ๐ฏ๐๐ง๐๐จ๐ซ ๐๐จ๐ซ ๐ ๐ฐ๐ซ๐ข๐ญ๐ญ๐๐ง ๐ญ๐ข๐ฆ๐๐ฅ๐ข๐ง๐: Confirm when the system will support the HTI-4 electronic prior authorization criteria and how the workflow will appear inside the chart.
โข ๐๐๐๐ข๐๐ ๐จ๐ง ๐๐๐๐ ๐ซ๐๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ ๐๐๐ซ๐ฅ๐ฒ: Once CMS finalizes the fee schedule, decide whether to submit electronically in 2027 or wait until reporting is required.
โข ๐๐จ๐๐ฎ๐ฆ๐๐ง๐ญ ๐ญ๐จ๐๐๐ฒ’๐ฌ ๐ฉ๐ซ๐ข๐จ๐ซ ๐๐ฎ๐ญ๐ก๐จ๐ซ๐ข๐ณ๐๐ญ๐ข๐จ๐ง ๐ฐ๐จ๐ซ๐ค๐๐ฅ๐จ๐ฐ: Record who submits, follows up on and appeals each request, so staff roles can be redesigned when payer APIs come online.
โข ๐๐ซ๐๐ฉ๐๐ซ๐ ๐๐ซ๐จ๐ง๐ญ ๐๐๐ฌ๐ค ๐๐ง๐ ๐๐ฅ๐ข๐ง๐ข๐๐๐ฅ ๐ญ๐๐๐ฆ๐ฌ ๐๐จ๐ซ ๐ฉ๐๐ฒ๐๐ซ ๐๐๐ญ๐: Train staff on what Provider Access API data will show, how patient opt-outs work, and where the information fits in the visit.
๐๐จ๐ฐ ๐๐ฆ๐ง๐ข๐๐ ๐๐ฌ ๐๐๐ฅ๐ฉ๐ข๐ง๐ ๐๐ซ๐๐๐ญ๐ข๐๐๐ฌ ๐๐ซ๐๐ฉ๐๐ซ๐
โข ๐๐จ๐ฆ๐ฉ๐ฅ๐ข๐ฆ๐๐ง๐ญ๐๐ซ๐ฒ ๐๐ง๐ญ๐๐ซ๐จ๐ฉ๐๐ซ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ ๐๐๐๐๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ฏ๐ข๐๐ฐ: OmniMD maps a practice’s top payers to the January 2027 requirements, reviews its current prior authorization volume and workflow, and delivers a readiness plan before the deadline.
โข ๐ ๐ฌ๐ญ๐๐ง๐๐๐ซ๐๐ฌ-๐๐๐ฌ๐๐ ๐๐จ๐ฎ๐ง๐๐๐ญ๐ข๐จ๐ง: OmniMD’s ONC-certified EHR is built to FHIR 4.0.1 and supports HL7, JSON and XML exchange, with integrations to major labs and other EHR systems.
โข ๐๐ซ๐ข๐จ๐ซ ๐๐ฎ๐ญ๐ก๐จ๐ซ๐ข๐ณ๐๐ญ๐ข๐จ๐ง ๐ข๐ง๐ฌ๐ข๐๐ ๐ญ๐ก๐ ๐๐ฅ๐ข๐ง๐ข๐๐๐ฅ ๐ฐ๐จ๐ซ๐ค๐๐ฅ๐จ๐ฐ: OmniMD is building electronic prior authorization into the same platform as charting, scheduling and billing, so requests, documentation and payer responses stay attached to the patient record.
โข ๐๐ญ๐๐๐ ๐จ๐ง๐๐จ๐๐ซ๐๐ข๐ง๐ ๐๐ง๐ ๐ญ๐ซ๐๐ข๐ง๐ข๐ง๐ : OmniMD’s dedicated onboarding and US-based support team helps front desk, billing and clinical staff adopt the new workflow without disrupting patient flow.
Practices can request the Readiness Review here.
“The 2027 deadline sits with payers, but the workload lands on the practice,” said Divan Dave, CEO, OmniMD. “When four in ten clinicians can’t say whether their own system will support electronic prior authorization, that’s a readiness gap independent practices have to close over the next twelve months. Our focus is making that shift happen inside the workflow clinicians already use, so a payer API going live turns into fewer faxes and faster answers for patients.”
Physician groups have raised concerns about the reporting requirement since it was proposed. The American Academy of OtolaryngologyโHead and Neck Surgery said it and other physician organizations strongly opposed the measure, arguing that more reporting will not meaningfully improve patient care or access.
๐๐๐ญ๐ก๐จ๐๐จ๐ฅ๐จ๐ ๐ฒ
โข Conducted online from August 18 to September 15, 2026, among 412 U.S.-based clinicians and practice leaders in ambulatory settings.
โข Respondents included 231 physicians, 96 nurse practitioners and physician assistants, and 85 practice administrators across 18 specialties.
โข Practices ranged from solo practitioners to groups of 50 or more providers, and 71 percent of respondents were not OmniMD customers.
โข Results are unweighted, with a margin of error of plus or minus 4.8 percentage points at the 95 percent confidence level.
๐๐๐จ๐ฎ๐ญ ๐๐ฆ๐ง๐ข๐๐
Founded in 2002, OmniMD provides a cloud-based, all-in-one platform that unifies Electronic Health Records, Practice Management, and Revenue Cycle Management. The company serves over 12,000 medical professionals across more than 20 medical specialties. Learn more at omnimd.com.
Divan Dave
OmniMD
+ +1 844-666-4631
email us here
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